Terms and Conditions

Welcome to Fabulous Gifts and Stationery. These Terms and Conditions are intended to provide a clear and professional overview of how our website, products, and services are offered. By using our website and placing an order, you agree to these terms.

This page is provided for general business information and customer clarity. It should not be taken as legal advice and does not guarantee legal or regulatory compliance.

1. About Our Store

Fabulous Gifts and Stationery offers luxury gifts, stationery, keepsakes, and thoughtfully curated items designed to make meaningful moments feel even more special. We take care to present our collections with quality, elegance, and attention to detail.

2. Using Our Website

You may browse and use this website for personal, lawful purposes only. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use any content in a way that harms our business, customers, or brand.

3. Product Information

We aim to describe our products as accurately as possible, including details on style, materials, and presentation where relevant. Because some items may be handmade, carefully sourced, or displayed on different screens, slight variations in color, finish, packaging, or detail may occur.

4. Orders and Acceptance

When you place an order through our website, you are requesting to purchase a product subject to availability and acceptance. We reserve the right to decline or cancel an order where necessary, including in cases involving pricing errors, stock issues, suspected fraud, or incorrect product information.

5. Pricing and Payment

All prices shown on our website are listed in the applicable currency at the time of purchase unless otherwise stated. We make every effort to ensure pricing is accurate, but occasional errors may occur. Payment must be completed through the checkout process before an order is confirmed for processing.

6. Delivery and Fulfilment

We carefully prepare each order with attention and pride. Delivery times are estimates and may vary depending on destination, courier services, seasonal demand, or circumstances outside our control. We are not responsible for delays caused by third-party delivery providers, though we will always aim to support customers where possible.

7. Returns, Refunds and Complaints

We want every order to arrive beautifully and meet expectations. If there is an issue with your purchase, please contact us as soon as possible so we can review the matter fairly. Returns, refunds, and complaints may be handled in line with our store policies, the condition of the item, and the circumstances of the order.

8. Intellectual Property

All website content, including text, branding, graphics, images, and design elements, belongs to Fabulous Gifts and Stationery or is used with appropriate permission unless otherwise stated. You may not copy, reproduce, distribute, or reuse website content for commercial purposes without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Fabulous Gifts and Stationery will not be liable for indirect, incidental, or consequential loss arising from the use of this website, delays, interruptions, or issues beyond our reasonable control. Nothing in these terms is intended to exclude rights that cannot legally be excluded.

10. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, website, or customer processes. The latest version published on this page will apply from the date it is posted.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact Fabulous Gifts and Stationery at support@fabulousgiftsandstationery.co.uk or visit our Contact page.