Privacy Policy
At Fabulous Gifts and Stationery, we value the trust you place in us when you shop with us, contact us, or browse our website. This Privacy Policy explains, in a clear and professional way, how we collect, use, store, and protect your personal information.
This page is provided for general information about how we handle personal data through our website and customer communications. It is not legal advice and should not be taken as a guarantee of regulatory compliance.
1. Information We Collect
We may collect personal information that you choose to provide when you place an order, contact us, sign up for updates, or use features on our website. Depending on how you interact with us, this may include your name, email address, phone number, billing or delivery address, account details, and order information. Payment details may also be processed during checkout, though payment handling may be carried out securely by third-party providers.
2. How We Use Your Information
We use personal information to help us provide a thoughtful and reliable shopping experience. This may include using your information to:
- process and fulfil orders
- arrange delivery and provide order updates
- respond to enquiries, requests, or customer service messages
- manage your account or purchase history where relevant
- improve our website, products, and customer experience
- send marketing messages where you have chosen to receive them
3. Information Sharing
We do not sell your personal information. We may share relevant information with trusted third parties who help us operate our business, such as payment processors, delivery partners, website providers, or customer support tools, where this is necessary to provide our services. We may also share information where required by law or to protect our rights and business operations.
4. Data Security
We take reasonable steps to help protect your personal information from unauthorised access, misuse, loss, or disclosure. While no online system can be guaranteed to be completely secure, we aim to use appropriate safeguards and trusted service providers to support the security of your data.
5. Your Choices and Rights
Depending on your location and applicable privacy laws, you may have rights relating to the personal information we hold about you. These may include the right to request access, correction, deletion, or restriction of your information, and the right to opt out of marketing communications at any time. If you would like to make a request, please contact us using the details provided below.
6. Cookies and Website Usage
Our website may use cookies and similar technologies to support site functionality, improve performance, and better understand how visitors use the site. You can usually manage cookie preferences through your browser settings, although disabling certain cookies may affect how parts of the website function.
7. Marketing Communications
If you choose to hear from us, we may send you updates about products, collections, offers, or brand news from Fabulous Gifts and Stationery. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or business practices. Any updates will be posted on this page, and the revised version will apply from the time it is published unless otherwise stated.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Fabulous Gifts and Stationery at support@fabulousgiftsandstationery.co.uk.